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Training
Our knowledgeable staff offers a variety of onsite training courses. In addition, we will tailor-make our courses to fit your needs and provide training at your location with a 15-participant minimum. We will be pleased to assist you in any way we can to provide for your company's training needs.
Available Training Courses
Introduction to Microcomputers for Beginners
This course is geared towards those who are thinking of purchasing a Personal Computer(PC), about to use a PC at work, or those who would like to know more about PCs. Topics include hardware concepts, software basics, Windows survival guide, and basic software packages will be sampled on a hands-on basis.
Fundamental Skills for the New Computer User
So, you've bought a fancy new home computer loaded with the Windows XP operating system but you've got a little problem - how the heck do I operate this thing? Don't worry, we have the course that is ideal for people who feel like they've fallen behind the times because they don't know how to use a PC (personal computer). Designed for the absolute beginner, this course uses easy-to-follow lectures and lots of hands-on practise as you learn proper start-up and shut-down procedures, what the various drives (floppy, hard disk, CD-ROM, CD-R, DVD) are for, how to launch applications, how to use the Taskbar and Start Menu, how to create new files and folders and save to those new directories, and how to customize your desktop (what you see on the monitor!) to your personal preferences. Let us help you join the age of information technology!
Operating System Installation and Configuration for Your Small Computer System
This 16-hour course will feature plenty of hands-on experience as students install and configure both the Windows 2000 and Windows XP operating systems. After learning the unique features and functions of both operating systems - including organizing and managing files and folders in the directory structure, understanding and running commands, and startup options - students will "blow away" the hard drives and start from scratch again. This time, you'll learn how to partition and format your hard disk into separate storage and boot areas, and how to add and remove hardware components and software programs.
Troubleshooting and Maintaining Your Small Computer System
Tired of calling an "expert" and paying high prices to fix your PC hardware and software problems? Put away the phone and register for this course that puts "I" into "can do!" Learn basic and beyond hardware and software troubleshooting techniques in this 24-hour, hands-on course that will teach you how to recognize and recover from operating system and other software problems, schedule preventive maintenance, and identify and resolve hardware conflicts and other peripheral problems, including printers. As a bonus, you'll learn how to replace and upgrade existing components, add RAM, install, configure and customize backup media and anti-virus software products, and protect your small computer system through the use of Internet security that features firewalls and proxy software.
Networking and Administering Your Small Computer System
This 24-hour course features lectures and hands-on labs designed to help students understand and put to use basic network concepts such as topologies, cabling and wireless technologies as well as the unique features of LANs and WANs and types of networks such as peer-to-peer and client-server. Hands-on exercises will allow students to install and configure network interface cards (NICs), install proper protocols and learn about the use of hubs/switches/routers. Students will learn how to create and control user accounts, share files and folders from multiple PCs and use one printer or multiple printers to be shared across a small network.
Networking Basics
This course provides a comprehensive introduction to key telephony and data communications networking concepts and design considerations. Topics include leading global network models (OSI, ATM and Internet), types of network protocols with a detailed introduction of leading examples of LAN and WAN internetworking, quality of service, routing and addressing, and overall network administrative considerations.
Networking Advanced
Building on the knowledge gained in CST6535 Networking Essentials, this 15-hour course will provide an extended overview of key telephony and data communications networking concepts and design considerations, with a focus on leading and emerging network technologies. Topics include access, wire-line and wireless (cellular, WiFi, fixed) networks, Internet telephony, secure networking and electronic commerce.
Windows XP Professional
Through lectures and hands-on lab work, students will learn how to install, configure and deploy the Windows XP Professional operating system, while establishing, configuring and managing resources. Topics include setting up, managing and troubleshooting security accounts and policies; implementing and managing user and desktop settings; system monitoring, performance optimization and recovery; implementing, managing and troubleshooting network protocols and services; and implementing, managing and troubleshooting disk drives and volumes.
MS Word XP
This course includes: document navigation, editing techniques, character and paragraph formatting, tabs, tables, using Word timesavers, controlling page appearance and printing and using templates. You will also learn how to use Word to create forms and long documents as well as how to make it easier to display and work with those forms and long documents by using macros.