FAQS
Here are a list of our frequently asked questions
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We love hearing from our customers! Please send us your feedback or suggestions through the contact form on our website. Your input helps us improve and create better puzzles for you.
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Everyone from first-time solvers to seasoned pros. We label difficulty clearly—easy, large-print Sudoku for beginners, themed word searches for adults, and kid-friendly activity books for ages three and up.
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Hare Publishing covers every way you like to play:
Printed Puzzle Books – Sudoku, word searches, cryptograms, variety books, and more —delivered worldwide via Amazon’s print network.
Print-at-Home PDFs – Instant-download editions of many titles, perfect for solving on paper or annotating on a tablet.
Online Interactive Puzzles – Browser-friendly Sudoku, word games, and logic challenges you can solve right on our site.
Whether you prefer a paperback on the porch, a PDF on paper or your iPad, or a quick brain teaser online, we’ve got a puzzle that fits your mood and skill level.
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We regularly release new puzzle books throughout the year. Join our newsletter to stay updated on the latest releases and upcoming books.
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Yes, all our puzzle books have solutions at the back, so you can check your answers and get help if you’re stuck on a particular puzzle.
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Absolutely! Our puzzle books make great gifts for friends and family who enjoy puzzles.
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Our puzzle books are available in various difficulty levels, from easy to challenging. We also have a new series of very easy Sudoku puzzles for those who prefer a gentler challenge.
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Great question! Rating the difficulty of puzzles can be challenging, as it involves balancing factors such as the puzzle's design complexity, the strategies required to solve it, and the solver’s skill level. Different solvers may find the same puzzle easier or harder based on their experience and familiarity with puzzle types. At Hare Publishing, we use multiple independent checkers to assess the difficulty of our puzzles, ensuring they meet our standards. However, we understand that perceptions of difficulty can vary, and we continuously strive to provide a range of puzzles that cater to all skill levels.
We currently use these checkers:
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Yes, many of our puzzle books are available in digital formats. You can visit our website for details on purchasing and downloading digital copies.
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All of our paperbacks are printed and fulfilled through Amazon Kindle Direct Publishing’s global network, which reaches 100 + countries across North America, Europe, Asia-Pacific, and beyond. If Amazon can deliver a book to your address, you can order Hare Publishing puzzles—simple as that. Estimated shipping times and costs are displayed at checkout, and digital downloads are available worldwide instantly, with no shipping required.
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Start a return in your Amazon account using their “Return or Replace Items” option within the standard window. Then, please email us at support@harepublishing.com with your order number and a brief note about what didn't meet your expectations. Your feedback helps us fine-tune every title, and we’ll do everything we can to make things right—because enriching lives through the joy of puzzles starts with your satisfaction.
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Since our print-at-home puzzles are delivered instantly and cannot be returned, all sales are final. We cannot offer refunds or returns. That said, we never leave a puzzler stranded. Please email us at support@harepublishing.com with your order number and a brief note about what didn't meet your expectations. Your feedback helps us fine-tune every title, and we’ll do everything we can to make things right—because enriching lives through the joy of puzzles starts with your satisfaction.
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You’ll receive an instant email with a secure download link. Click it on any computer, phone, or tablet to save the file. If you need to reprint, the link sent to you via email when you purchased the product will be active for 24 hours. If you click an expired link, we'll send a new link to the email address used for the initial purchase. If you encounter any issues, please email us at support@harepublishing.com from the same email address you used to make your purchase, and we will resend the link.
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Yes. Open the file in any PDF-annotation app (e.g., Adobe Reader, Apple Preview, GoodNotes, or Xodo) to write directly on the puzzle.
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If you need to reprint, the link sent to you via email when you purchased the product will be active for 24 hours. If you click an expired link, we'll send a new link to the email address used for the initial purchase. If you have any problems, please email us at support@harepublishing.com from the same email address you used to make your purchase, and we will resend the link.
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Check that “Actual size” or “Scale 100%” is selected in your print dialogue. Most puzzles are designed for standard US Letter and A4 pages with ¼-inch margins.
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Since our print-at-home puzzles are delivered instantly and cannot be returned, all sales are final. We cannot offer refunds or returns. That said, we never leave a puzzler stranded. Please email us at support@harepublishing.com with your order number and a brief note about what didn't meet your expectations. Your feedback helps us fine-tune every title, and we’ll do everything we can to make things right—because enriching lives through the joy of puzzles starts with your satisfaction.
