Frequently Asked Questions About Our Puzzles & Books
Getting Started & General Questions
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Everyone from first-time solvers to seasoned pros. We label difficulty clearly—easy, large-print Sudoku for beginners, themed word searches for adults, and kid-friendly activity books for ages three and up.
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Hare Publishing covers every way you like to play:
Printed Puzzle Books – Sudoku, word searches, cryptograms, variety books, and more —delivered worldwide via Amazon’s print network.
Print-at-Home PDFs – Instant-download editions of many titles, perfect for solving on paper or annotating on a tablet.
Online Interactive Puzzles – Browser-friendly Sudoku, word games, and logic challenges you can solve right on our site.
Whether you prefer a paperback on the porch, a PDF on paper or your iPad, or a quick brain teaser online, we’ve got a puzzle that fits your mood and skill level.
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Yes, many of our puzzle books are available in digital formats. You can visit our website for details on purchasing and downloading digital copies.
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Absolutely! Our puzzle books make great gifts for friends and family who enjoy puzzles.
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We regularly release new puzzle books throughout the year. Join our newsletter to stay updated on the latest releases and upcoming books.
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Yes. All of our online puzzles are free to play with no paywalls, subscriptions, or account requirements. You can start solving right away.
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Our free online puzzles are designed for casual, on-screen solving. Our puzzle books offer a screen-free experience with carefully crafted layouts, large-print options, and the ability to solve with pencil and paper.
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Our puzzles are carefully created and reviewed by humans. We do not rely solely on automated puzzle generators, allowing us to focus on clarity, quality, and a satisfying solving experience.
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Hare Publishing is based in Canada and serves puzzlers worldwide through both online puzzles and puzzle books.
Answers to common questions about who our puzzles are for, what we offer, and how to get started.
Puzzle Difficulty & Solving Experience
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Yes, all our puzzle books have solutions at the back, so you can check your answers and get help if you’re stuck on a particular puzzle.
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Our puzzle books are available in various difficulty levels, from easy to challenging. We also have a new series of very easy Sudoku puzzles for those who prefer a gentler challenge.
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Great question! Rating the difficulty of puzzles can be challenging, as it involves balancing factors such as the puzzle's design complexity, the strategies required to solve it, and the solver’s skill level. Different solvers may find the same puzzle easier or harder based on their experience and familiarity with puzzle types. At Hare Publishing, we use multiple independent checkers to assess the difficulty of our puzzles, ensuring they meet our standards. However, we understand that perceptions of difficulty can vary, and we continuously strive to provide a range of puzzles that cater to all skill levels.
We currently use these checkers:
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Yes. Our Sudoku puzzles are reviewed to ensure they have a single, valid solution, providing a fair and enjoyable solving experience.
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Our puzzles are reviewed for accuracy, clarity, and solvability before being published. This helps ensure a consistent and frustration-free experience.
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Our puzzles are designed to support both relaxation and gentle mental stimulation. They’re meant to be enjoyable, not stressful.
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Yes. Many of our puzzle books are available in large print and are designed with spacing and readability in mind for comfortable solving.
Information about puzzle difficulty levels, solving experience, accessibility, and how our puzzles are reviewed.
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You’ll receive an instant email with a secure download link. Click it on any computer, phone, or tablet to save the file. If you need to reprint, the link sent to you via email when you purchased the product will be active for 24 hours. If you click an expired link, we'll send a new link to the email address used for the initial purchase. If you encounter any issues, please email us at support@harepublishing.com from the same email address you used to make your purchase, and we will resend the link.
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If you need to reprint, the link sent to you via email when you purchased the product will be active for 24 hours. If you click an expired link, we'll send a new link to the email address used for the initial purchase. If you have any problems, please email us at support@harepublishing.com from the same email address you used to make your purchase, and we will resend the link.
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Yes. Open the file in any PDF-annotation app (e.g., Adobe Reader, Apple Preview, GoodNotes, or Xodo) to write directly on the puzzle.
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Check that “Actual size” or “Scale 100%” is selected in your print dialogue. Most puzzles are designed for standard US Letter and A4 pages with ¼-inch margins.
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Yes. Our print-at-home puzzles and puzzle books (and some of our online puzzles) are designed to be printed and solved with pencil or pen for a traditional, screen-free experience.
Help with purchasing, downloading, printing, and using our digital and print-at-home puzzles.
Orders, Downloads & Digital Use
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We ship our paperback puzzle books to most countries where Amazon delivers — including North America, Europe, and Asia-Pacific — with shipping costs and times shown at checkout.
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Start a return in your Amazon account using their “Return or Replace Items” option within the standard window. Then, please email us at support@harepublishing.com with your order number and a brief note about what didn't meet your expectations. Your feedback helps us fine-tune every title, and we’ll do everything we can to make things right—because enriching lives through the joy of puzzles starts with your satisfaction.
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Since our print-at-home puzzles are delivered instantly and cannot be returned, all sales are final. We cannot offer refunds or returns. That said, we never leave a puzzler stranded. Please email us at support@harepublishing.com with your order number and a brief note about what didn't meet your expectations. Your feedback helps us fine-tune every title, and we’ll do everything we can to make things right—because enriching lives through the joy of puzzles starts with your satisfaction.
Details about shipping, returns, and what to expect when ordering paperback or digital puzzle products.
Shipping, Returns & Policies
Community, Feedback & Staying Connected
Ways to stay connected, share feedback, and use our puzzles in group or community settings.
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Sign up for our newsletter to receive the latest news on new releases, special offers, and exclusive content. You can sign up by clicking here!
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We love hearing from our customers! Please send us your feedback or suggestions through the contact form on our website. Your input helps us improve and create better puzzles for you.
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Our puzzles are often enjoyed in group settings such as classrooms and care homes. For larger or repeated use, please get in touch with us to discuss appropriate options.